Change Agent for Businesses
Corporate Seminars & Keynote Speaking
SEMINAR: CAN YOU HEAR ME NOW?
The Art of Listening—Listening Skills in the Workplace
THE ART OF LISTENING—LISTENING SKILLS FOR THE WORKPLACE
Is money lost through misunderstandings? Yes, listening is complicated and isn’t a totally natural or innate ability. Listening skills CAN be developed and honed! Hands-on exercises allow you to apply those principles and techniques.
Listening is More Critical than Ever
What Makes Listening Difficult
Filters and Blocks to Listening
Poor Listening Habits
Personal Listening Styles
Levels of Listening
The Vocabulary of Body Language
Dos and Don’ts for Effective Listening
Implications for Effective Talking
How Emotions Affect Listening
Listening—So Very Critical, Yet Seemingly So Difficult
P. O. Box 16125, Durham, NC 27704
(919) 237-3204, diane at dianebrandon dot com
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